By Timothy Reed (Online Summit Speaker)
You can make more money by asking questions. Of course you have to know the right questions to ask and how to ask them.
Why ask questions?
Gives you the bigger picture- Asking questions will give you a broader scope of what the job, or project is about. You may uncover things about the job you didn’t know or how it relates to other projects. You also will need the broader vision of what the project is about to make sure you fulfill your job in a way that fits into the bigger picture your client is trying to accomplish.
Builds Relationships- When you ask the right questions it shows you care about the other person and their cause. Building that relationship is the difference between a customer and a loyal customer. When you care about others’ needs they tend to trust you and give you projects even when others may be less expensive.
Breeds Communication- Opening up the lines of communication are vital in today’s business environment. Too many times we lose clients because we just fail to communicate. People just don’t talk anymore. Text messages and emails have taken over where good old face to face talking once stood. In many ways we have lost the art of communication.
Why we don’t ask questions.
Fear- We tend to not ask what is needed out of fear. Fear of stepping out of our comfort zone. Fear of confrontation; that fear that the other person may reject us or that we will make them feel like we are confronting them in a negative way when in reality we are trying to help. We also have a fear of rejection. They might tell us it’s not your concern or that it’s not what they are hiring us for.
Assuming we know the answer- Why ask questions when we already know the answer, or do you? I recently had the opportunity to coach a client and started to assume I knew what they were referring to, but something told me to ask anyway. When I asked for clarity I was shocked to find out I was not even close on what I was thinking. We were talking about two different things. Imagine how stupid I would have looked when I started talking about something completely different. I learned very quickly to not assume that I know the answer.
Tim Reed is the founder and president of Leadership Builders. He is a certified Life, Leadership, and Business coach. His 15 years of business leadership have been invaluable in leading countless small business owners to lead more productive lives and businesses. Tim has been married 13 years and has two children.
His topic at the IVAA Online Summit is “Ask the Right Questions to Make More Money“
Register today for the summit and be part of this two day virtual conference with many speakers and lots of prizes to win – IVAA wants to help educate, empower and grow your virtual business!